H20 Wireless - SIM card / phone not work and customer service cannot help
H2O service is degraded.H2O service is degraded.
H2O service is degraded. H2O service is degraded. H2O is cheap, but poor service, so poor that I cannot use my phone recently. after changing to 4G network, last month I bought a Samsung unlock phone.
Phone works for a few days ago and have SIM card issue. Calling customer service, and long waiting time. They keep on asking to buy new SIM card. Within 1 month, I buy 3 SIM cards, and they still cannot fix the problem on the call.
Calling them is a waste of time and they don't have technical knowledge.Until now, I still cannot use my phone.
Review about: H20 Wireless Technical Support.
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: i only want my phone works. My phone and SIM card are bought from H2O retail shop.
I didn't like: Awful customer service, You guys are very bad from custmares point of view.