H2O service is degraded.H2O service is degraded.
H2O service is degraded. H2O service is degraded. H2O is cheap, but poor service, so poor that I cannot use my phone recently. after changing to 4G network, last month I bought a Samsung unlock phone.
Phone works for a few days ago and have SIM card issue. Calling customer service, and long waiting time. They keep on asking to buy new SIM card. Within 1 month, I buy 3 SIM cards, and they still cannot fix the problem on the call.
Calling them is a waste of time and they don't have technical knowledge.Until now, I still cannot use my phone.
Review about: H20 Wireless Technical Support.
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: i only want my phone works. My phone and SIM card are bought from H2O retail shop.
I didn't like: Awful customer service, You guys are very bad from custmares point of view.