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Yes, the SIM worked, but NOT on 4G (or hardly even 3G) as promised. And SOMEHOW, even though it is a TEMPORARY number, I get called at least once a week by spammers. And how the *** do you think these spammers would get my TEMPORARY number, if not by the same company...
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Anonymous
Jacq

I've had the same issues. Contacted Support via chat and told them to have a Manager to call me right away. That has worked best for quick attention. I told them I was getti...

3.5
#1037047
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Good for the most part but I wish H20 Customer Service can respond much more quickly instead of making us wait on the phone for an indeterminately long time ... one time I waited for as long as 40 minutes before anyone picked up! Why can't they do it like T-Mobile or...
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#1032565
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I wish H20 Customer Service can respond much more quickly instead of making us wait on the phone for an indeterminately long time ... one time I waited for as long as 40 minutes for anyone to pick up the phone! Why can't you do it like T-Mobile or Virgin Mobile? whose...
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#1032076
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H20 Wireless - The internet is complete garbage

H20 Wireless
#1040877
No matter where I am the internet is trash even though I supposedly have 4g,nothing works anywhere apps,internet browser,anything that needs Internet just fails to work,never had such a terrible internet problem,if your planning on using internet a lot,stay away from h2o
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H20 Wireless Customer Care Review

H20 Wireless
#1028417
2.1
Details
Try to port two lines to them they took one and two days later still haven't port the second line. 3 transfer order and hours on phone . Still not done i wish i never left cricket.
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Advertised vs Delivered
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Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
Style and Design
Value for money
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H20 Wireless Internet Service Review

H20 Wireless
#1024364
1.2
Details
Internet sucks. Every time I call H20 with a problem the Reps either can't speak good English or can't understand. When ask for a supervisor the Reps transfer the call, and hang up. I would not recommend any type of service. The level of customer service is poor.
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Customer service
Price Affordability
Product or Service Quality
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Value for money
Warranty

H20 Wireless Internet Plan Review

H20 Wireless
#1018508
2.6
Details
h2o $45 8gb plan sucks here in Syracuse NY . Internet is fine but at&t block you for FaceTime over cellular data. If you need to use FaceTime don't ever buy a plan .
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Dear H20 customer service, My phone # 917-656-olol and I tried to switch from minutes to monthly plan and was discouraged by agent on march 15, 2017. 10:06 pm but was discouraged by excuses and bad attitude. I hope you retrain them in order to help H20 customers...
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1.3
I didn't like
  • Customer services
#1021458
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Order the SIM, they botched the number port. I called my existing provider and they told what was wrong. I had h2o fix the problem and they resubmitted. Nothing. Called old provider and they told me what was wrong again. Resubmitted. Still nothing. Called old prover...
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3.5
I liked
  • To vomit
  • Price
  • Plan in theory
I didn't like
  • Hung up on by customer service
  • Bait-n-switch
  • Customer service
#1020722
Reply to reviews
Let me tell you. I have had my share of disappointments with different companies letting me down. When I first saw h20's plan last month, I thought it must be too good to be true. (Hint: it is :/ ) it was 8 gb of data and unlimited talk and text. Great, right? Wrong....
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Anonymous
BW

Your right on with your comments concerning customer service. I have spend hours trying to get there service to work, texting problems, and they have been no help what so ever...

3.1
#1018764
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I purchased an unlimited talk and text plan with about 8GB of internet, for around $40/ month at the suggestion of a friend. I was sent a phone whose internet did not work, no matter how customer service tried to fix it. Customer service was an absolutely unbelievable...
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1.2
I liked
  • Plan in theory
  • Plan
I didn't like
  • No refund as promised
#1017899
Reply to reviews
I bought a $30, 30-day unlimited talk, text, and data plan my first month with H2O...During those 30 days, I had reached my data limited and my speed was reduced...On the last day of the plan, (2-27-17), I purchased another $30, 30-day unlimited talk, text, and data...
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2.9
#1015234
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I have been a customer with H2O for 5 years. I have never experienced the rudeness form the customers service 1-800-643-4926. I have never had issues with my data & this being the 1st time, calling I was told that they couldn't help or clarify to me why this was...
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1.9
#1013580
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H20 Wireless - H2o, Company Sucks
Fraud Company stay away. I bought $30 and 30 days monthly plan for Unlimited Talk, Text and MMS. They are charging me per minutes use charges and sending me the text messages with the remaining balance. which is totally wrong. My plan suppose to be for 30 days...
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#1008969
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