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H20 Wireless - Need help

i need to speak to a customer service agent to help solve my problem not an automated machine
1.0
Details
Customer service
#1170089
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H20 Wireless - Terrible

They seized my wifes funds when we tried to change her number with no warning.
2.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1169507
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Please never go to H2O ... I have never seen such a cold people as H2O customer service.. you will lose money, health and mind. they are mafia. it must finish in court no other way at all I ported my number one month ago and had no service at all no call no SMS neither...
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I didn't like
  • Customer services
#1169264
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They gave my seasonal phone number away and did not contact me alert me or make an effort to verify that. When I went to activate the number for the seasonal use....it was a nightmare and put on hold and transferred and transferred over and over and over again...they...
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1.4
I didn't like
  • Totally poor customer service and reliability
#1158190
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Switched from over-priced wireless with Verizon 9 days ago. VERY displeased because H2O doesn't have digital v/m meaning I need to login as if I have a flip phone. "Contact" info I've added since starting H2O service doesn't appear on my phone. Recent calls are not...
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#1146357
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I just switched my network from T-mobile to H2O this month. I got 30$ plans. They said they have promotional data of 4GB when a new connection or Port In from another carrier. But after activation i got only 2GB of data. I Activated 2 numbers. For both the connections...
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1.1
#1142693
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they used to be honest. now they cheat. one call under a min like for 15 second takes away 20 cents to 10 cents instead of the advertised 5 cents. they have become a cheat company. it has been happening for two years. i had a feeling they were charging me so i started...
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#1141429
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Bad website, can’t even access my account info, what plan I have, nothing. It keeps on trying to make me activate my number when it already has been activated. When I try to bypass this garbage and click on account, a wheel keeps on spinning, no matter what I do. And...
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1.1
#1139028
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H20 Wireless - Ok line. Abyssmal customer service if you are porting out or facing any problems
As far as line quality goes, you are definitely getting more than you pay. But for the last 6 months, their service (call quality, especially international and internet speed) has gone downhill. Sometimes you have call-drops even with domestic calls. Now, customer...
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Anonymous
H2O customer

Horrible Customer Support. You'll be stuck for life - they will never let you go to another provider.

Anonymous
H2O customer

Get the H2O .... just, FYI , you will NEVER be able to port out your phone no to another provider. I tried for last 2 week and then gave up.

2.8
I liked
  • Cheap plans
I didn't like
  • Customer policy
#1135194
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they should close this dumb company. never ever a gain. i hat them so much. no service. dumb agent. English broken. its must be owned by the cartel or something. they nothing simple as that . no more need to be added im done with this *** . h2o .. lol they are so...
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I liked
  • Nol
#1134472
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