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Please never go to H2O ... I have never seen such a cold people as H2O customer service.. you will lose money, health and mind. they are mafia. it must finish in court no other way at all I ported my number one month ago and had no service at all no call no SMS neither...
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I didn't like
  • Customer services
#1169264
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They gave my seasonal phone number away and did not contact me alert me or make an effort to verify that. When I went to activate the number for the seasonal use....it was a nightmare and put on hold and transferred and transferred over and over and over again...they...
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1.4
I didn't like
  • Totally poor customer service and reliability
#1158190
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Switched from over-priced wireless with Verizon 9 days ago. VERY displeased because H2O doesn't have digital v/m meaning I need to login as if I have a flip phone. "Contact" info I've added since starting H2O service doesn't appear on my phone. Recent calls are not...
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#1146357
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H20 Wireless - I pay a Bill the phone number is not working so

H20 Wireless
#1172711
5.0
Details
I paid this 6205214220 pill and its not working
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Customer service

H20 Wireless - Need help

H20 Wireless
#1170089
1.0
Details
i need to speak to a customer service agent to help solve my problem not an automated machine
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Customer service

H20 Wireless - Terrible

H20 Wireless
#1169507
2.4
Details
They seized my wifes funds when we tried to change her number with no warning.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

H20 Wireless - So bad experience

H20 Wireless
#1134432
1.0
Details
I was trying to get my account number and pin number I was on hold for days ... still didn't get a chance yet
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I just switched my network from T-mobile to H2O this month. I got 30$ plans. They said they have promotional data of 4GB when a new connection or Port In from another carrier. But after activation i got only 2GB of data. I Activated 2 numbers. For both the connections...
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1.1
#1142693
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they used to be honest. now they cheat. one call under a min like for 15 second takes away 20 cents to 10 cents instead of the advertised 5 cents. they have become a cheat company. it has been happening for two years. i had a feeling they were charging me so i started...
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#1141429
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Bad website, can’t even access my account info, what plan I have, nothing. It keeps on trying to make me activate my number when it already has been activated. When I try to bypass this garbage and click on account, a wheel keeps on spinning, no matter what I do. And...
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1.1
#1139028
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H20 Wireless - Ok line. Abyssmal customer service if you are porting out or facing any problems
As far as line quality goes, you are definitely getting more than you pay. But for the last 6 months, their service (call quality, especially international and internet speed) has gone downhill. Sometimes you have call-drops even with domestic calls. Now, customer...
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Anonymous
H2O customer

Horrible Customer Support. You'll be stuck for life - they will never let you go to another provider.

Anonymous
H2O customer

Get the H2O .... just, FYI , you will NEVER be able to port out your phone no to another provider. I tried for last 2 week and then gave up.

2.8
I liked
  • Cheap plans
I didn't like
  • Customer policy
#1135194
Reply to reviews
they should close this dumb company. never ever a gain. i hat them so much. no service. dumb agent. English broken. its must be owned by the cartel or something. they nothing simple as that . no more need to be added im done with this *** . h2o .. lol they are so...
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I liked
  • Nol
#1134472
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H20 Wireless - H2OWIRELESS port out team
H20 Wireless - H2OWIRELESS port out team
H20 Wireless - H2OWIRELESS port out team
H20 Wireless - H2OWIRELESS port out team
So I tried to transfer my services to other provider and they needed my 8 digit Account number and Pin number associated with my phone number. I have tried reaching out to customer service numerous times but they would simply transfer my call or ask me to call out the...
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Anonymous
Anonymous

Same here what a bulls888 company

Anonymous
Kabir

Experiencing the same. I think you should all file an FCC complaint.

1.0
#1132527
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Their phone system works well and activating my phone with this card is easy, however customer service and their website is the worst. When trying to recharge my phone, I did not want the sim card plan, I got a website error; when I called customer service; they wanted...
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Anonymous
Tamiz

My God I am tried for 4 Hours in 2 different numbers and Nobody is picking the call

Anonymous
SA

I had the same issue as well. Their website is horrible and will always get a "Access Denied" message. I decided to move out of H2O and had a chat with customer care and they ...

#1130055
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