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I tried to buy a monthly data plan for $ 30. At the same time I had 500 bonus points which is equivalent to 5 dollars. However, their site was not working - the field where you need to enter a credit card number was not active. I called two days for support and the...
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Company wrote 0 private or public responses to the review from 1 day ago.
2.1
I didn't like
  • Everething
#1426495
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H20 Wireless - I deliver for a living

They company does not work well in Brooklyn.. Green point.. Near the water.. It's terrible.. I have to drive away from my delivery spots to get signal then return..
Company wrote 0 public responses to the review from Dec 08.
#1418632
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H20 Wireless - No service

No service on my phone
Company wrote 0 private or public responses to the review from Dec 05.
#1415810
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I bought the 3 in 1 sim card and a pay as you go plan to use for a short period of time while I was in the US. I could not get the sim card to activate and after lots of trying different things I asked if perhaps my phone was not compatible. Only then did I find out...
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Company wrote 0 private or public responses to the review from Nov 18.
1.0
#1403308
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I just switched from lyca to H2O because my friend mentioned about it and it runs on att. Hoping that i'll have good service, the problem starts on first day. I have windows phone and smart sim did not show it smartness of configuring data settings. So I contacted...
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Company wrote 0 private or public responses to the review from Oct 03.
Anonymous
isaac asiedu adjei

My sim is inactive and i need you to place me on auto recharge

Anonymous
ISAAC ASIEDU ADJEI

I just realized my sim is is not activate .i also need to place me on auto monthly recharge .my phone number 901 691 9238

1.0
#1372645
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I have been having issues with my text messages being delivered 12 hours later, out-bound calls not processing through, and in-bound calls not showing up on the call log. I find out about calls from vm. This is interfering with my job.I had spoken to CSR "Cherish" she...
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Company wrote 0 private or public responses to the review from Oct 01.
1.4
I liked
  • Hanna and cherish were professional
I didn't like
  • Two male
  • No refund given even thought i followed their instructions
  • Agents that dont speak good english
#1370694
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Called H2o customer service this morning was on hold for 30 minutes and then finally got chance to speak with representative. Very bad customer service. They do not even want to listen to customer but argue. Worst experience ever. I was speaking while the customer...
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Company wrote 0 private or public responses to the review from Sep 27.
Anonymous
KK

Bad customer service. I am dealer my self. Very bad company.

2.4
I liked
  • Plans
I didn't like
  • Customer service
#1367293
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H20 Wireless - Very unhappy

I renewed my service plan halfway through the month last month for a better service plan anf now they charge me twice a month. What the *** is this
Company wrote 0 public responses to the review from Sep 21.
#1361723
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Data does not work indoors. This include single family homes and places like walmart. Don't waste your money. Better to go with a major carrier. I thought because they are piggy backing off of T-mobile they would have the same service. I was wrong. I don't have a 100...
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Company wrote 0 public responses to the review from Sep 20.
2.0
#1361529
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Contact H20 Wireless

Mailing Address:
Locus Telecommunications, Inc.
Attn: Customer Care P.O. Box 376
Fort Lee, New Jersey 07024
United States
Phone:
(800) 643-4926
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H20 Wireless - Can not get onto internet from my phone

I have an unlocked phone and use H20 service. After switching phones today, the internet does not work. Keep getting message “connect to cellular”
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 18.
#1359236
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