H20 Wireless - Reckless overcharging!

11 of 176 H20 Wireless reviews

Reckless overcharging! I'm using the pay as you go plan, only to see my balance go down much more rapidly than justified. Making one less than a minute call or a short text can cost you a lot more than 5 cents, even though the notification states "your last call (or text) cost $ 0.05" my balance drops by much larger amounts, sometimes up to a dollar. This happens even while data service is turned off. I called customer service and was told to go get a subpoena from the court!

Reckless overcharging! I'm using the pay as you go plan, only to see my balance go down much more rapidly than justified. Making one less than a minute call or a short text can cost you a lot more than 5 cents, even though the notification states "your last call (or text) cost $ 0.05" my balance drops by much larger amounts, sometimes up to a dollar. This happens even while data service is turned off. I called customer service and was told to go get a subpoena from the court!

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More Review Details

Price Affordability
Billing Practices
Coverage Area
Warranty
Discounts and Special Offers
Value for money
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Reliability
Advertised vs Delivered
Product or Service Quality
Style and Design
Website
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  • What I liked
    • Cheap plans
  • What I disliked
    • Being ripped off
    • Condescending customer supervisor

Reason of review:
overcharging for service
Preferred solution:
Let the company propose a solution
Monetary loss:
$50
Product or service
H20 Wireless Pay As You Go Phone Plan
Review category
Telecommunications
review #917448 by

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