H2O Wireless - H2OWIRELESS port out team
New Reviewer
14 comments
So I tried to transfer my services to other provider and they needed my 8 digit Account number and Pin number associated with my phone number. I have tried reaching out to customer service numerous times but they would simply transfer my call or ask me to call out the port out number 180******** , where nobody bothers to answer and I have like been on wait for hours.
There are many more images and call logs but it's just useless . And I fail to understand that a service provider company can deny you of the information.
Reason of review: Poor customer service.
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Please avoid publishing any personal information and promotional content
Same here what a bulls888 company
Experiencing the same. I think you should all file an FCC complaint.
same thing happening to me now. called the 800562**** number multiple times.
one time it just disconnected; the other time it got through, but the agent is not even a port specialist, asked me to try the number again with 1 in the front...... this is getting ridiculous
A combined solid 6 hours have been wasted trying to deal with this ***
just filed FCC complaint
Same thing is happening to me now.
I tried chat and complained, was told by "Ygoberto" that i would get a call "in a few minutes". After half-an-hour of waiting, tried chat again and this time was texted the info.
While this was going on, I was still on hold (2 hours, 39 minutes). No one picked up.
Same thing happened to me.
If anyone finds a way to contact them, please post it here. Thank you.
Been going through the same pain. I have spent almost 6 hours now waiting for my turn on call.
It's pathetic how they won't let you know information about your own account.
Do you have internet
Iโm going through the same thing I just need to know how to get my account number and PIN number
I am going through the same as well. Is there a way that we can file a complaint against them. I feel that they think that they can retain a customer by just ignoring the call to port out.
YOUR PIN THE LAST 4 NUMBER BUT ACCOUNT # THE HAVE IT BUT THEY WILL NOT PICK UP/