Their phone system works well and activating my phone with this card is easy, however customer service and their website is the worst. When trying to recharge my phone, I did not want the sim card plan, I got a website error; when I called customer service; they wanted an extra 3 dollar fee for them to recharge my phone.
I think they knew there website was not working because they do not ask me one question about the problem I was having. It is also impossible to find a local stores that carry their cards; I finally found an online store that carried the card I was looking for. I will only use cards since I do not trust them with my credit card. Beware on auto recharge, that they try to push, on a previous phone they set me up with an auto recharge plan that I did not want.
When I found out the huge problem, I could not cancel on line I had to phone and wait on hold for 25 minutes and then answer a bunch of security questions before they would cancel the auto recharge. They are not to be trusted.
I recently emailed them about my complaints but they have yet to respond. They are not friendly like Amazon.
Product or Service Mentioned: H20 Wireless Website.
Reason of review: Damaged or defective.