Product: H20 Wireless Phone Plan Clear all filters (39 of 39 reviews match)
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Said they would refund money for phone and service $79.Told me to send phone back which i did. They confirmed they got it. Never sent refund now claiming they sent phone back which i never got. No refund no contact until i called them today. This company are outright...
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1.3
Product
H20 Wireless Phone Plan
#1113186
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Its the 2nd day of the Month, My payment is due on thr 14th of each month.I tried calling out. But my service was saying low funds available. I called out to customer service 3 times that day. I wss then told that H20 had blocked my calling privileges due to talkimg...
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Anonymous
Private

It is because you guys make calls for more than 5 hours every day

1.0
Product
H20 Wireless Phone Plan
#1095919
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After ordering a sim card and monthly plan from H2O wireless I discovered that there was no signal in my home.I contacted them and was directed to complete a refund form and return the sim card to them for a refund. I ordered the sim card on April 17 and returned it on...
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2.1
Product
H20 Wireless Phone Plan
I didn't like
  • Non responsive customer service
  • No refund given even thought i followed their instructions
  • No signal at my house
#1094328
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H20 Wireless Phone Plan Review

#903076
1.8
Details
I contacted h20 wireless 2 days ago about my 10% discount not credited on a plan purchased. They said I'd be contacted in 24 hrs or less. It's been almost 3 days, apparently they don't value me as an important customer. So, bye, bye!
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H20 Wireless Phone Plan Review

#801876
1.0
Details
I called to complain about my signal & the arab cut my phone off & lied about i used too much internet. I dont even have internet
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Diversity of Products or Services
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H20 Wireless Phone Plan Review

#567031
I purchased h2o service of $30 but it hasn't been activated
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H20 Wireless Phone Plan Review

#542566
H20 service is good but they don't offer 4Glte and they customer service sucks I think they do business out of they home I'm on the 60dollar plan with they fake unlimited I will be leaving them this why I'm thinking on staying with the real monthly carriers cause these sim card phone companys are the worst ..
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I switched from 4gb a month to 8 gb a month bc they had a promotion for 40 dollars a month for 8gb of data and unlimited talk and text.. for some reason once i switched my phone after 2 weeks would use up 8gb quicker than when i had 3 and 4 gb of service.. i use my...
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H20 Wireless Phone Plan
#1074501
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I have been a customer for 3 years and the service keeps getting worse.we tried to exit the company but they make it very difficult. They wont give you an account number so you can do so until you give them recently called numbers. I have never spoken with an agent who...
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1.0
Product
H20 Wireless Phone Plan
I liked
  • Cheap plans
I didn't like
  • Two years too long an error i am correcting for good
  • Tech people are ignorant
  • Service
#1071160
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Yes, the SIM worked, but NOT on 4G (or hardly even 3G) as promised. And SOMEHOW, even though it is a TEMPORARY number, I get called at least once a week by spammers. And how the *** do you think these spammers would get my TEMPORARY number, if not by the same company...
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Anonymous
Jacq

I've had the same issues. Contacted Support via chat and told them to have a Manager to call me right away. That has worked best for quick attention. I told them I was getti...

3.5
Product
H20 Wireless Phone Plan
#1037047
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Let me tell you.I have had my share of disappointments with different companies letting me down. When I first saw h20's plan last month, I thought it must be too good to be true. (Hint: it is :/ ) it was 8 gb of data and unlimited talk and text. Great, right? Wrong....
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Anonymous
BW

Your right on with your comments concerning customer service. I have spend hours trying to get there service to work, texting problems, and they have been no help what so ever...

3.1
Product
H20 Wireless Phone Plan
#1018764
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I pay monthly for the 30$ plan or pay as you go plan, Both are 30$ a month so I really don't know the difference.I usually go on line to pay, I really don't use my phone AT ALL, so I usually let my phone service expire for over a week until I need it and turn it back...
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Product
H20 Wireless Phone Plan
#896529
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I have an H2O wireless auto-recharge account, which was billed to my credit card this morning. When I look in to my account, it says that I have zero minutes left for international calls. Say what??? I just paid!!! I tried to call a friend in Montreal, but received a...
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H20 Wireless Phone Plan
#887706
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I purchased a 4G data plan.After a few hours, performance was so bad webpages timed out before loading. I used my cell phone as a hotspot to make sure it wasn't my computer or network card. Everything checked out OK. I called customer service and they said a 4G plan...
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H20 Wireless Phone Plan
#871842
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