Product: H20 Wireless Customer Care Clear all filters (46 of 46 reviews match)
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H20 Wireless - Customer service

S someone named Ingrid tonight was really horrible at her customer service skills she had asked me if I know how to count which I felt very very insulted my cell phone number is 718-669 0322 I expect to hear from a supervisor on Wednesday
4.3
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H20 Wireless Customer Care
#1209869
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I called in today jan.31st 2018 to recharge my phone. I got hung up on 3 times and then I finally angrily got them to do what I needed. I like there plans but I do not like the servious. I would rate they at a 4 of 10. not good. Sorry I have to have at least 100...
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H20 Wireless Customer Care
I didn't like
  • You guys are very bad from custmares point of view
  • Non responsive customer service
  • Unempowered customer service
#1180103
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they should close this dumb company.never ever a gain. i hat them so much. no service. dumb agent. English broken. its must be owned by the cartel or something. they nothing simple as that . no more need to be added im done with this *** . h2o .. lol they are so funny....
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H20 Wireless Customer Care
I liked
  • Nol
#1134472
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H20 Wireless - H2o sucks

The service sucks and then was on hold for over 3 hours to get my account number so i could port my number to verizon. Horrendous service. Never again
1.1
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H20 Wireless Customer Care
#1133090
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H20 Wireless - H2OWIRELESS port out team
H20 Wireless - H2OWIRELESS port out team
H20 Wireless - H2OWIRELESS port out team
H20 Wireless - H2OWIRELESS port out team
So I tried to transfer my services to other provider and they needed my 8 digit Account number and Pin number associated with my phone number.I have tried reaching out to customer service numerous times but they would simply transfer my call or ask me to call out the...
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Anonymous
Anonymous

Same here what a bulls888 company

Anonymous
Kabir

Experiencing the same. I think you should all file an FCC complaint.

1.0
Product
H20 Wireless Customer Care
#1132527
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H20 Wireless - I was helped

I had paid for my phone refill earlier but was not working. I talked to Daniel and Paula and the were great. Thank you for your help and concern.
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H20 Wireless Customer Care
#1109088
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H20 Wireless - Installing new smart sim card

Today I replaced my old SIM card with a smart SIM card I was helped by chatting with Ted everything done in good time and I have my phone and the data working before the chats done. Thank you for great service
Product
H20 Wireless Customer Care
#1097394
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After multiple tries trying to sign up with this company, we are giving up.The customer service for this company blames everyone but themselves for not being able to work around their many, many problems. Both their phone tree and website are not able to be used. We...
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H20 Wireless Customer Care
#1096077
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My son told me about a promotion with H2o Wireless that provides a $10 credit when you sign up and $25 credit to the person who makes the referral.Sounds good, right? My wife and I both signed up and started a new service with H2o, but in each case, both of our $10...
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2.8
Product
H20 Wireless Customer Care
I liked
  • Network and features
I didn't like
  • Customer service
  • False advertising with referral promotions
#1086108
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H20 Wireless - REFUND DECLINED

Thought I was being smart trying this company, but they have assured me I'm not, received sim card, called paid $60 have never had service, not even a bar, called and asked for refund, and they informed me they declined my refund, and left a message on the line that has never worked. Still trying to get my refund, this is strong armed robbery
1.6
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Style and Design
Value for money
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H20 Wireless Customer Care
#1073950
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