Product: H20 Wireless Account Clear all filters (19 of 19 reviews match)
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H20 Wireless - Bad Service

The store closed down didnt tell anyone i mailed my payment they cut my service off no one knows where my check is service cut off on May 5th closed on Sunday i drove down there on Monday to a empty building was told moved out overnight Went back to AT& T even got a better deal H20 was a joke Bad customer service {{REDACTED}}
Product
H20 Wireless Account
#1257578
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I have h2o automatic payment setup and they apparently use a 3rd party for their billing and charges for some form of payments.My credit card company (capital one) called me to notify me of possible fraudulent activity on my card. This is same card I use for automatic...
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1.9
Product
H20 Wireless Account
I liked
  • Cheap plans
  • Difficultcustomerservice
  • Cheap price for minutes
#1117693
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I repeatedly requested, then demanded that they not charge me.They ignored these requests and auto re-charged money. I have essentially no coverage in a large metropolitan area. I get possibly half of my texts - people are only able to text me if I text them first. I...
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Product
H20 Wireless Account
#1092124
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I have been using H20 since 2014.I always had terrible service from customer care. They kept me on hold for hours. My account was charged twice for a transaction and I didn't receive my refund in 2 weeks. When I called again they put me on hold briefly and said they...
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2.4
Product
H20 Wireless Account
#1059590
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I have been with this guys for two months but I think I am fed up with them, here's the root of my problem, I changed my mind from being enrolled in auto payment of my bill and called them to remove my credit card number in their system, the guy asked me some security...
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3.1
Product
H20 Wireless Account
I liked
  • Cheap plans
I didn't like
  • Steal my money
#909800
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My fiancé and I are signed up for autorecharge and I've been waiting all day for it to go through so I can see what funds are left in my account.I check my bank and no charges from H2O. Okay? So I check my H2O account and my phone is shut off! I had just reset my...
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3.4
Product
H20 Wireless Account
#901924
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H20 scams its customers by expiring their prepaid credit balance before the date posted in their accounts. When customers try to get their credit balance return to their account, H20 response is that there is nothing the company can do once the account expires -...
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Anonymous
Anonymous

I totally agree with Lower Sackville Nova Scotia. The same thing happened to me and I lost over $10. Very disappointing, poor company.

Lower Sackville, Nova Scotia
Product
H20 Wireless Account
#873913
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Website needs upkeep as it never provides accurate details of my account, it's like they don't want you to question umpire account activity.You would think a mobile company like them would have great connection to not lose clients while being on hold ( if you are...
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2.0
Product
H20 Wireless Account
#834401
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I was just hung up on by their incompetant customer service. The first time I called I was on the phone for 21 minutes before speaking to someone, who transferred the call to another department and another 15 minutes later it hung up. I didn't think anything of it so...
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1.8
Product
H20 Wireless Account
#820215
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I had an Easygo monthly plan, and made a refill when the month was over. I reseived a confirmation message stating that refill was received and added to my account. When trying to make a call, I only received a messge saying that my air time had expired, and a refill...
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1.4
Product
H20 Wireless Account
I didn't like
  • Customer service
#812727
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