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Don't buy H2O SIM KIT, THEY NEVER WORKING. THIS COMPANY IS A SCAM!! I bought one h2o sim kit from amazon, and the act code was not working when I tried to activate it. so I bought another on from Bestbuy, but still not working at all. and never got refund. Don't buy...
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1.0
I didn't like
  • Steal my money
#1129077
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I was trying to activate a new simcard,The agent asked me if i had an existing number which i gave him,He went ahead and transfered my old number to the new simcard then switched off the phone. I called and a different agent picked and told me to buy a new simcard then...
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2.1
#1123504
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I PAYED FOR 2 OF THEIR STARTER KITS AT BEST BUY WENT HOME TO ACTIVATE BC BESTBUY WAS CLOSING. H20 WAS CLOSED SO I TRYED TO SELF ACTIVATE I COULD NOT. NEXT DAY I CALL AND IM ADVISED MY SIMS DONT WORK AND I NEED TO BUY A NEW ONE FROM THEM SO I DID, AFTER NUMEROUS CALLS...
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Anonymous
Anonymous

Stop screaming with the all capital letter format .Your gripe is unreadable .And you never bothered to explain to us ( the ignorant masses ) what the product is or is supposed...

#1122975
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H20 Wireless - H2o sucks

H20 Wireless
#1133090
1.1
Details
The service sucks and then was on hold for over 3 hours to get my account number so i could port my number to verizon. Horrendous service. Never again
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H20 Wireless - Terrible network.

H20 Wireless
#1118411
1.0
Details
H2O has a terrible network. It has deteriorated especially since the last month (October).
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

H20 Wireless - I was helped

H20 Wireless
#1109088
I had paid for my phone refill earlier but was not working. I talked to Daniel and Paula and the were great. Thank you for your help and concern.
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H20 Wireless - The worst service ever h2o wireless

H20 Wireless
#1097650
h2o wireless has worst service ever! They keep playing games. They refuse to give out phone's account number and pin for porting number. {{REDACTED}}
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I have h2o automatic payment setup and they apparently use a 3rd party for their billing and charges for some form of payments. My credit card company (capital one) called me to notify me of possible fraudulent activity on my card. This is same card I use for automatic...
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1.9
I liked
  • Cheap price for minutes
  • Difficultcustomerservice
  • Cheap plans
#1117693
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H20 Wireless - Couldn't active the new sim cards that i purchased
H20 Wireless - Couldn't active the new sim cards that i purchased
I purchased to sims as multi-line plan and wanted to transfer my existing numbers from att. I called 3 times to customer service and provided all the details and i was told to wait 24 hours to get the welcome email from h20 which never happened. Every time i call...
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Anonymous
Anonymous

It has been a month, No call, no response and i still have sim cards and not activated. I am not sure what to do with those two new sim cards.

er.bikash_22
er.bikash_22

Now the recent development is, at the end of the call i asked the lady to check the status of those requests that i have asked the previous guys to make, she couldn't find the...

1.0
I didn't like
  • Never got my sims activated
  • Very very very poor communication
  • Tech people are ignorant
#1114208
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Said they would refund money for phone and service $79. Told me to send phone back which i did. They confirmed they got it. Never sent refund now claiming they sent phone back which i never got. No refund no contact until i called them today. This company are outright...
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1.3
#1113186
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I am not a person that writes many bad reviews but if I can save one person from choosing this company for their wireless service it’s worth it. To make a VERY VERY LONG story short, we switched to H2O for the AT&T backbone and to avoid fees. To start, their website is...
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er.bikash_22
er.bikash_22

They seems to run scams. I never got my new sims activated and ported. I already hate before i start using their service. Its been 4 times calling their customer support to ge...

#1110279
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I bought h2O new Sim around 12 days back, which is not working in my wife's mobile. I raised compliant on the same day, Customer care Team forwarded to their technical Team....I made 5 times to customer care till today to get answer to my query...Finally today answered...
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1.7
I liked
  • Plans
I didn't like
  • Customer service
#1098489
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I activated my H2O card first on July Mid and it was not working. I did recharge for $30 under Pay as you go plan. And number was not activated. Tried to contact customer care but no help. Then I bought another card activated the number in Aug Mid. I am not getting...
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1.0
#1098477
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I signed up for auto recharge every 90 days But H2O changed it to every 7 days. This happened in 2015. At that time I thought it was just an honest H2O mistake. But it happened again this week and H2O claimed I must have accidentally changed it and refuse to refund the...
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#1096524
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