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I have tried to call H2O wireless' customer service line several times just to activate my SIM card and transfer my number from AT&T. The first rep I spoke with on Friday, May 5 barely spoke English...spoke with heavy Spanish accent and I constantly had to respell and...
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1.7
I liked
  • Plans
I didn't like
  • Set up procedure to use the plan
#1044037
Reply to reviews
So we had h2o until 2 months ago. I got upset with my t mobile phone and didnt want to buy another phone just for signal. So switcged to straight talk. Had same signal but no vifeos would play on fb.. never opebed 1 link! Got ANOTHER phone, switched back to h2o. Signal...
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2.3
#1042449
Reply to reviews
Yes, the SIM worked, but NOT on 4G (or hardly even 3G) as promised. And SOMEHOW, even though it is a TEMPORARY number, I get called at least once a week by spammers. And how the *** do you think these spammers would get my TEMPORARY number, if not by the same company...
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Anonymous
Jacq

I've had the same issues. Contacted Support via chat and told them to have a Manager to call me right away. That has worked best for quick attention. I told them I was getti...

3.5
#1037047
Reply to reviews

H20 Wireless Mobile Phone Service Review

H20 Wireless
#1044615
1.4
aparently unlimited isnt unlimited. C i got calls and pictures. Just cant send sms. Due to abuse???
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H20 Wireless Pay As You Go Phone Plan Review

H20 Wireless
#1043024
1.0
I been with h20 one years want to transfert my service to lycamobile.they keeping give me wrong account and pin number.the man so rude.i will never ever recommande someone with this compagny even for free.my number was 3179022456 .hope you guys go to ***.my email mgassama17@yahoo.com.this company should be close forever.bad service .
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H20 Wireless Internet Service Review

H20 Wireless
#1040877
No matter where I am the internet is trash even though I supposedly have 4g,nothing works anywhere apps,internet browser,anything that needs Internet just fails to work,never had such a terrible internet problem,if your planning on using internet a lot,stay away from h2o
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H20 Wireless Customer Care Review

H20 Wireless
#1028417
2.1
Try to port two lines to them they took one and two days later still haven't port the second line. 3 transfer order and hours on phone . Still not done i wish i never left cricket.
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Good for the most part but I wish H20 Customer Service can respond much more quickly instead of making us wait on the phone for an indeterminately long time ... one time I waited for as long as 40 minutes before anyone picked up! Why can't they do it like T-Mobile or...
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#1032565
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I wish H20 Customer Service can respond much more quickly instead of making us wait on the phone for an indeterminately long time ... one time I waited for as long as 40 minutes for anyone to pick up the phone! Why can't you do it like T-Mobile or Virgin Mobile? whose...
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#1032076
Reply to reviews
Dear H20 customer service, My phone # 917-656-olol and I tried to switch from minutes to monthly plan and was discouraged by agent on march 15, 2017. 10:06 pm but was discouraged by excuses and bad attitude. I hope you retrain them in order to help H20 customers...
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1.3
I didn't like
  • Customer services
#1021458
Reply to reviews
Order the SIM, they botched the number port. I called my existing provider and they told what was wrong. I had h2o fix the problem and they resubmitted. Nothing. Called old provider and they told me what was wrong again. Resubmitted. Still nothing. Called old prover...
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3.5
I liked
  • Price
  • Plan in theory
  • To vomit
I didn't like
  • Hung up on by customer service
  • Everything- stay a way from h2o
  • Tech people are ignorant
#1020722
Reply to reviews
Let me tell you. I have had my share of disappointments with different companies letting me down. When I first saw h20's plan last month, I thought it must be too good to be true. (Hint: it is :/ ) it was 8 gb of data and unlimited talk and text. Great, right? Wrong....
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Anonymous
BW

Your right on with your comments concerning customer service. I have spend hours trying to get there service to work, texting problems, and they have been no help what so ever...

3.1
#1018764
Reply to reviews
I purchased an unlimited talk and text plan with about 8GB of internet, for around $40/ month at the suggestion of a friend. I was sent a phone whose internet did not work, no matter how customer service tried to fix it. Customer service was an absolutely unbelievable...
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1.2
I liked
  • Plan in theory
  • Plan
I didn't like
  • No refund as promised
#1017899
Reply to reviews
I bought a $30, 30-day unlimited talk, text, and data plan my first month with H2O...During those 30 days, I had reached my data limited and my speed was reduced...On the last day of the plan, (2-27-17), I purchased another $30, 30-day unlimited talk, text, and data...
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2.9
#1015234
Reply to reviews