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H20 Wireless - H2OWIRELESS port out team
H20 Wireless - H2OWIRELESS port out team
H20 Wireless - H2OWIRELESS port out team
H20 Wireless - H2OWIRELESS port out team
So I tried to transfer my services to other provider and they needed my 8 digit Account number and Pin number associated with my phone number. I have tried reaching out to customer service numerous times but they would simply transfer my call or ask me to call out the...
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Anonymous
Manish

Been going through the same pain. I have spent almost 6 hours now waiting for my turn on call. It's pathetic how they won't let you know information about your own account.

Anonymous
Anonymous

I’m going through the same thing I just need to know how to get my account number and PIN number

1.0
#1132527
Reply to reviews
Their phone system works well and activating my phone with this card is easy, however customer service and their website is the worst. When trying to recharge my phone, I did not want the sim card plan, I got a website error; when I called customer service; they wanted...
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Anonymous
SA

I had the same issue as well. Their website is horrible and will always get a "Access Denied" message. I decided to move out of H2O and had a chat with customer care and they ...

#1130055
Reply to reviews
Don't buy H2O SIM KIT, THEY NEVER WORKING. THIS COMPANY IS A SCAM!! I bought one h2o sim kit from amazon, and the act code was not working when I tried to activate it. so I bought another on from Bestbuy, but still not working at all. and never got refund. Don't buy...
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1.0
I didn't like
  • Steal my money
#1129077
Reply to reviews

H20 Wireless - H2o sucks

H20 Wireless
#1133090
1.1
Details
The service sucks and then was on hold for over 3 hours to get my account number so i could port my number to verizon. Horrendous service. Never again
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

H20 Wireless - Terrible network.

H20 Wireless
#1118411
1.0
Details
H2O has a terrible network. It has deteriorated especially since the last month (October).
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

H20 Wireless - I was helped

H20 Wireless
#1109088
I had paid for my phone refill earlier but was not working. I talked to Daniel and Paula and the were great. Thank you for your help and concern.
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H20 Wireless - The worst service ever h2o wireless

H20 Wireless
#1097650
h2o wireless has worst service ever! They keep playing games. They refuse to give out phone's account number and pin for porting number. {{REDACTED}}
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I was trying to activate a new simcard,The agent asked me if i had an existing number which i gave him,He went ahead and transfered my old number to the new simcard then switched off the phone. I called and a different agent picked and told me to buy a new simcard then...
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2.1
#1123504
Reply to reviews
I PAYED FOR 2 OF THEIR STARTER KITS AT BEST BUY WENT HOME TO ACTIVATE BC BESTBUY WAS CLOSING. H20 WAS CLOSED SO I TRYED TO SELF ACTIVATE I COULD NOT. NEXT DAY I CALL AND IM ADVISED MY SIMS DONT WORK AND I NEED TO BUY A NEW ONE FROM THEM SO I DID, AFTER NUMEROUS CALLS...
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Anonymous
Anonymous

Stop screaming with the all capital letter format .Your gripe is unreadable .And you never bothered to explain to us ( the ignorant masses ) what the product is or is supposed...

#1122975
Reply to reviews
I have h2o automatic payment setup and they apparently use a 3rd party for their billing and charges for some form of payments. My credit card company (capital one) called me to notify me of possible fraudulent activity on my card. This is same card I use for automatic...
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1.9
I liked
  • Cheap plans
  • Cheap price for minutes
  • Difficultcustomerservice
#1117693
Reply to reviews
H20 Wireless - Couldn't active the new sim cards that i purchased
H20 Wireless - Couldn't active the new sim cards that i purchased
I purchased to sims as multi-line plan and wanted to transfer my existing numbers from att. I called 3 times to customer service and provided all the details and i was told to wait 24 hours to get the welcome email from h20 which never happened. Every time i call...
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Anonymous
Anonymous

It has been a month, No call, no response and i still have sim cards and not activated. I am not sure what to do with those two new sim cards.

er.bikash_22
er.bikash_22

Now the recent development is, at the end of the call i asked the lady to check the status of those requests that i have asked the previous guys to make, she couldn't find the...

1.0
I didn't like
  • Could not port my numbers
  • Very very very poor communication
  • Never got my sims activated
#1114208
Reply to reviews
Said they would refund money for phone and service $79. Told me to send phone back which i did. They confirmed they got it. Never sent refund now claiming they sent phone back which i never got. No refund no contact until i called them today. This company are outright...
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1.3
#1113186
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I am not a person that writes many bad reviews but if I can save one person from choosing this company for their wireless service it’s worth it. To make a VERY VERY LONG story short, we switched to H2O for the AT&T backbone and to avoid fees. To start, their website is...
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er.bikash_22
er.bikash_22

They seems to run scams. I never got my new sims activated and ported. I already hate before i start using their service. Its been 4 times calling their customer support to ge...

#1110279
Reply to reviews

Contact H20 Wireless

Mailing Address:
Locus Telecommunications, Inc.
P.O. Box 376
Fort Lee, NJ 07024
Phone:
(800) 643-4926
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I bought h2O new Sim around 12 days back, which is not working in my wife's mobile. I raised compliant on the same day, Customer care Team forwarded to their technical Team....I made 5 times to customer care till today to get answer to my query...Finally today answered...
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1.7
I liked
  • Plans
I didn't like
  • Customer service
#1098489
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