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H20 Wireless - Couldn't active the new sim cards that i purchased
H20 Wireless - Couldn't active the new sim cards that i purchased
I purchased to sims as multi-line plan and wanted to transfer my existing numbers from att. I called 3 times to customer service and provided all the details and i was told to wait 24 hours to get the welcome email from h20 which never happened. Every time i call...
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er.bikash_22
er.bikash_22

Now the recent development is, at the end of the call i asked the lady to check the status of those requests that i have asked the previous guys to make, she couldn't find the...

1.0
I didn't like
  • Could not port my numbers
  • Very very very poor communication
  • Never got my sims activated
#1114208
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Said they would refund money for phone and service $79. Told me to send phone back which i did. They confirmed they got it. Never sent refund now claiming they sent phone back which i never got. No refund no contact until i called them today. This company are outright...
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1.3
#1113186
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I am not a person that writes many bad reviews but if I can save one person from choosing this company for their wireless service it’s worth it. To make a VERY VERY LONG story short, we switched to H2O for the AT&T backbone and to avoid fees. To start, their website is...
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er.bikash_22
er.bikash_22

They seems to run scams. I never got my new sims activated and ported. I already hate before i start using their service. Its been 4 times calling their customer support to ge...

#1110279
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H20 Wireless - I was helped

H20 Wireless
#1109088
I had paid for my phone refill earlier but was not working. I talked to Daniel and Paula and the were great. Thank you for your help and concern.
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H20 Wireless - The worst service ever h2o wireless

H20 Wireless
#1097650
h2o wireless has worst service ever! They keep playing games. They refuse to give out phone's account number and pin for porting number. {{REDACTED}}
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H20 Wireless - Installing new smart sim card

H20 Wireless
#1097394
Today I replaced my old SIM card with a smart SIM card I was helped by chatting with Ted everything done in good time and I have my phone and the data working before the chats done. Thank you for great service
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H20 Wireless - Service not good

H20 Wireless
#1092791
H2o wireless company it such. I use 40 dolla plan for my iPhone. before $40 dolla have 8g internet now they cut of down 6g internet and I can't use international call ,i can't send pictures for text messages . I never use h2o wireless company again and I will tell my parents and friends don't use h2o wireless company not good service for us
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I bought h2O new Sim around 12 days back, which is not working in my wife's mobile. I raised compliant on the same day, Customer care Team forwarded to their technical Team....I made 5 times to customer care till today to get answer to my query...Finally today answered...
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1.7
I liked
  • Plans
I didn't like
  • Customer service
#1098489
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I activated my H2O card first on July Mid and it was not working. I did recharge for $30 under Pay as you go plan. And number was not activated. Tried to contact customer care but no help. Then I bought another card activated the number in Aug Mid. I am not getting...
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1.0
#1098477
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I signed up for auto recharge every 90 days But H2O changed it to every 7 days. This happened in 2015. At that time I thought it was just an honest H2O mistake. But it happened again this week and H2O claimed I must have accidentally changed it and refuse to refund the...
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#1096524
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After multiple tries trying to sign up with this company, we are giving up. The customer service for this company blames everyone but themselves for not being able to work around their many, many problems. Both their phone tree and website are not able to be used. We...
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#1096077
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Its the 2nd day of the Month, My payment is due on thr 14th of each month. I tried calling out. But my service was saying low funds available. I called out to customer service 3 times that day. I wss then told that H20 had blocked my calling privileges due to talkimg...
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1.0
#1095919
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for the last 2 days i had no service on my phone ! i did not know what happens, i called the customer service no one has a clue . i end up buying new SIM card and transfer my number from my old card. after 2 days a friend of mine called me saying that he was receiving...
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1.0
#1094575
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Contact H20 Wireless

Mailing Address:
Locus Telecommunications, Inc.
P.O. Box 376
Fort Lee, NJ 07024
Phone:
(800) 643-4926
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After ordering a sim card and monthly plan from H2O wireless I discovered that there was no signal in my home. I contacted them and was directed to complete a refund form and return the sim card to them for a refund. I ordered the sim card on April 17 and returned it...
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2.1
I didn't like
  • No signal at my house
  • Customer service
  • Non responsive customer service
#1094328
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