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  • Customers like
    • Jack all1
  • Customers don't like
    • Customer service6
    • Customer policy2
    • Plan1

  • 1 day ago
  • Cellular Phone
  • Richmond, California
  • International Direct Dial
  • 7
  • REVIEW RATING 4/5

h2o are advertizing their international calling as direct dial but that is a blatant lie. you have to call an access number first as with calling cards, and you have to find that out the hardway (that is it is well hidden) so they can bleed your balance as you find out thru charged call failures. what great "innovative" capitalists they are also they have the cheek to charge you to talk to their... Read more

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  • Aug 28
  • Cellular Phone
  • Beaverton, Oregon
  • Smart Sim 3 In 1 Sim Card
  • 28
  • REVIEW RATING 4/5

PLEASE BE CAREFULL TO DEAL WITH H2O WIRELESS, ESPECIALLY WHEN YOU BUY THE SIM CARD AT THE STORE & FOR CASH = THERE'S NO REIMBURSEMENT IN THIS CASE. THEY DO NOT TELL YOU - TOO. AFTER HAVING A 12 HOUR PROBLEM WITH ADDITIONAL PAYMENT FROM HOME, AFTER THE PURCHASE AT BESTBUY - & HAVING TALKED WITH ZERO KNOWLEDGE CUSTOMER SERVICE & NO TECH SUPPORT - TIRED OF SUCH "NICE" TREATMENT - YOU'LL... Read more

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  • Aug 24
  • Cellular Phone
  • Bronx, New York
  • Sim Card
  • 46
  • REVIEW RATING 4/5

1. they say their SIM card is free, but charge you 10$ for delivery. 2, You have to change your phone number if you have activated H2O SIM card. All information you can get from H2O website is that "it's no problem to transfer your phone number from other carrier to H2O". But it is a big problem in deed. No other companies do it in this way. H2O is just a joke. 3. the custom service manager... Read more

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  • Aug 23
  • Cellular Phone
  • Red Hill, South Carolina
  • 14
  • REVIEW RATING 4/5

I going to write in Spanish because is a lots people can't put they opinion and can't read all this complaint about h20 bolt company and they continue baying this staff. Yo compre en una tienda de tmobile and metro pcs en 4540 s semoran blvd in orlando fl 32822 al lado de cici's pizza la cajita blanca h20 bolt y pague $157.00 el mess pasado y cuando voy a pagar para otro mes no podía porque la... Read more

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  • Aug 14
  • Cellular Phone
  • Tampa, Florida
  • H20 Wireless Service Activation
  • 81
  • REVIEW RATING 4/5

I bought a SIM from Target and asked the store person to help activate it. He activated the SIM but the SIM when connected t does not work in any unlocked GSM Phones. When i contacted both target and H2o they were asking me to contact each others. The customer service at H2O was very rude that they are asking me to verify my phones with technician whether it is working.. i have been using mobile... Read more

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All the h20 phone in my neighborhood just stopped working and have not worked for almost 24 hours. Internet everything, emergency calls only. Think twice before buying from these people. Add comment

I tried paying my bill with a credit card and i put my number in and h20 wireless says that its not the primary account holder and pissed me off because i am the primary account holder i am the only one that pays this bill for me and my family all our phones are turned off and i need to be able contact my kids to make sure that they are alright and i cannot do that because of this problem. Add comment

  • Jul 30
  • Cellular Phone
  • Irvine, California
  • H20 Wireless Pay As You Go Plan
  • 58
  • REVIEW RATING 3/5

*** customer service. Bad signal and I can not call any person and still taking money. Really avoid this carrier. Their plan of 0.05 per minute is a fake one as they do not declare clearly that they will take you the in and out coming calls but they do for the SMS and mms really shameful... You call them and you have someone who is not able to fix a simple problem I would like some signal to call... Read more

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  • Jul 23
  • Cellular Phone
  • H20 Wireless Unlimited Data Plan
  • 131
  • REVIEW RATING 4/5

I am H2O user from last four months, till recently the services were good. Yesterday,I recharged my phone as usual of $30 plan which has $10 International credit, but since then I am unable to make any International call. Today, I called up the helpdesk and after being in call with her almost 40 minutes she gets back to with apologies that this is a technical issue and it will take 24 to 48... Read more

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  • Jul 22
  • Cellular Phone
  • Raleigh, North Carolina
  • H20 Wireless Service Activation
  • 88
  • REVIEW RATING 4/5

I first learned about h20 wireless this past Saturday. I got a phone (I liked the phone, it was cool), and the sim card for the carrier. I attempted to get the service going Sunday afternoon, starting at 1pm. That I when the headache started. First....As I tried to transfer my number to them from another carrier, I had to tell the guy 5 times that I knew that my number wasn't in their system,... Read more

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