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Why wasn't I told of the closing of this company before I bought a new spider h2o WiFi device that can't be used or activated. I spent $100 dollars for the unit and $50.00 for the month and now it's completely useless. I just got robbed and now I will start a class action lawsuit against h2o bolt Add comment

  • Jun 09
  • Cellular Phone
  • Louisville, Kentucky
  • Sim Card
  • 76
  • REVIEW RATING 4/5

I purchased a sim card and signed up for the 10$ pay as you go. This first experience was mixed. The customer rep gave information that allowed 3g but not LTE data. I found configuration info on the net and this afforded LTE data. Data was slow for LTE but acceptable given the low cost to try. I blew through the 100mb legitimately. Upon adding another 10$ i tried one phone call to verify that... Read more

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  • May 29
  • Cellular Phone
  • Latham, New York
  • Phone Number Change
  • 51
  • REVIEW RATING 4/5

I applied phone number online and paid $100 half month ago. I wanted to changed my phone number, I called customer service, I didn't get my number changed and the number I get was inactive. I called many times customers service, I want to my money back, they let me waiting for minutes and hung up my phone, or hearing I want my money back, hung up my phone directly. they waste my time and my... Read more

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  • May 20
  • Cellular Phone
  • Ojai, California
  • Phone Replacement
  • 46
  • REVIEW RATING 4/5

I have today received a phone fulfilling an H2O order that I cancelled two weeks ago. The package does not include a return label for shipping. I cancelled the order after receiving a faulty phone, which I returned. After hearing nothing from H2O for two weeks I called Customer Care (having had two emails ignored) to find out the status of my order. I was told that it would take 3 additional... Read more

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  • May 06
  • Cellular Phone
  • Greensboro, North Carolina
  • Phone Service
  • 166
  • REVIEW RATING 4/5

They are a dishonest company. I've been a customer for 6 months now, I bought a NEW phone and service from them in December. I now want to have the phone unlocked so I can use it with a different provider. They won't do it, only give me a runaround. They told me it's an AT&T phone so they have to do it, so I contacted AT&T, who were very nice, but told me H2O are the ones that have to do... Read more

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  • May 04
  • Cellular Phone
  • Hyattsville, Maryland
  • Wireless Service
  • 111
  • REVIEW RATING 4/5

Where do i begin? When i switched to H2O the service was great. Call clarity, 115free internathional minutes etc. Now, I can barely make a succesful call. Switched from the $50 to the $60 and the service is worse. I can't surf the internet, i can't make calls, can't send or receive picture messages. My boyfriend thinks I am cheating on him coz I don't receive his calls. It rings at his end but ... Read more

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  • Apr 22
  • Cellular Phone
  • Akron, Ohio
  • Phone Signal
  • 110
  • REVIEW RATING 4/5

I have been h2o customer for couple years even more, the only reason I'm with them is I just don't have time to switch back with others, they r worst in the world ever, my phone shows no signal for 8 hrs every day, so basically all time it has no singal or poor at all. I'm myself *** to be on with them. Worst of all, faces 10 diff problems with h2o In past in which non of them were actually... Read more

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  • Apr 18
  • Cellular Phone
  • New York, New York
  • H2O Bolt
  • 113
  • REVIEW RATING 4/5

We have the h2o bolt. Unlimited usage we use it only on the weekend so 8 out of 30 days. And the company shut down the Internet access. They said if you watch 4 Netflix movies or surf the net the system considers it excessive and shuts you down. I explained its only used on the weekend. They said it doesn't matter the system shut you down and you have to pay again. I don't know about you but $50... Read more

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  • Apr 15
  • Cellular Phone
  • Venice, California
  • Prepaid Cell Phone Plan
  • 99
  • REVIEW RATING 4/5

I bought the prepaid plan. Later found out that data and mms need special set up for use on my iphone 4, which I wasn't informed of, nor is it on their website. I contacted their customer service. They couldn't even give me a $1 credit for my troubles, because it "wasn't possible in their system". This is *** 2015! Seriously? This company is pathetic. I hope they go out of business. I switched to... Read more

Was this review helpful? 0 0

H2o sucks !! I swear you will regret it!! Plus customer service give no help but waist your time in putting you in hold and not helping ! They are bs ! The whole service sucks and is so not worth your money ! If you want a good service DO NOT get h2o . They do not give you every single thing you pay for Add comment

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