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  • Feb 25
  • Cellular Phone
  • Pompano Beach, Florida
  • Sim Card
  • 42
  • REVIEW RATING 4/5

I've been an H2O Wireless customer since it took over O2 Wireless. I've had the same sim card for many years. At present I have a $190+ credit balance. The minutes that balance represents won't expire until 8/27/2015. I changed over from a ten year old SE s500i to Motorola Moto E about three weeks ago with absolutely no problem. My problem began this past Friday, when I attempted to use the... Read more

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  • Feb 15
  • Cellular Phone
  • Internet Service
  • 92
  • REVIEW RATING 4/5

H20! Thinking about moving over your phone service to them?? Think again! Its time you make sure to read all this!Turns out h2o wireless does not offer any unlimited services and when they do the unlimited service becomes slow useless frustrating,battery sucking and good for nothing.!I started off with $50 per month plan was told i will have 2gb data at 3g speed,tested right on the spot worked... Read more

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  • Jan 28
  • Cellular Phone
  • Gray, Kentucky
  • Phone Service
  • 111
  • REVIEW RATING 4/5

H20 does false advertisement. If you advertise unlimited the company should know the definition of unlimited. It means infinite or no limits. I called to complain about my phone being off & the bill was paid on the 9th and it's off today and they advised that their records showed that I was on my phone over 2 hrs as if it's a business phone. I felt as if they are watching or monitoring me as... Read more

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  • Jan 19
  • Cellular Phone
  • Gray, Kentucky
  • Unlimited Plan
  • 1
  • 1
  • 131
  • REVIEW RATING 4/5

I've had this funky service for about 6mo. I pay the $60 unlimited talk and text. Well I just learned today that it's not unlimited text. My text messages were shut off because I went over my text for the month. Wtf does unlimited mean? I wouldn't recommend this service to anyone. It's false advertising. And I've contacted the BBB. Won't be renewing anymore. Read more

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  • Jan 16
  • Cellular Phone
  • Dayton, Ohio
  • International Calling
  • 73
  • REVIEW RATING 4/5

I bought H20 service at Best Buy ( a great store ) in Alaska. I can not call my mother in Canada. When in Canada, there was no service what so ever. Now in the United States, I try to call business associates in Thailand and can't call there either, and I still can not call my mother in Canada. I try to contact customer service and there is only recordings that have nothing to do with my problem.... Read more

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  • Jan 07
  • Cellular Phone
  • Mesa, Arizona
  • Wireless Services
  • 192
  • REVIEW RATING 4/5

Activated $30/mo service w/ H2O 12/7/14 and my monthly expiration was 1/7/15. So when I went to recharge my service on 1/6/15 with a pin for the next month, I asked customer service chat if I could recharge it early and the 30 days would be added on to my 1/7/15 expiration. The chatrep said yes and my new expiration would be 2/7/15. I entered the pin on 1/6/15 and H2O reset the expiration to... Read more

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  • Jan 05
  • Cellular Phone
  • Phone Service
  • 83
  • REVIEW RATING 4/5

I definitely will not recommend this company to anyone! They are quite good at finding a good excuse to not assist you in any problem. If you don't want to get frustrated when in need of help or information, do yourself a favor and stay away from H2o wireless! Try switching your services to another company takes to an unknown roller coaster of security inquiries that has nothing to do with... Read more

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  • Jan 04
  • Cellular Phone
  • Bronx, New York
  • Cell Phone
  • 55
  • REVIEW RATING 3/5

I tried to recharge my phone and it keeps telling me I'm entering wrong CC info.. but my info is Correct! I tried 5 Times and it charged my card 5 times totaling $300 and my phone is still off! There is no one to help me because it is late night and they are closed.. now I have no phone and no money! Thanks H2o. Do yourself a favor and get a real carrier like T Mobile, Verizon or At&t. ... Read more

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  • Dec 12, 2014
  • Cellular Phone
  • Houston, Texas
  • Cell Phone Internet
  • 144
  • REVIEW RATING 4/5

I've had this internet service for over a year...last month I paid my bill and 3 days later my account was suspended for guess what "excessive use"! In 3 days and I had your unlimited service for a year? So the contractor where I pay my bill helped me get my service back on. On November 29 I paid $50 for my bill on December 10 they cut it off again....I had to pay 50 more bucks....when I called... Read more

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  • Dec 10, 2014
  • Cellular Phone
  • Baltimore, Maryland
  • Mobile Service
  • 112
  • REVIEW RATING 4/5

I been with h2o bot for 1mth and 2 weeks after paying ny bill november 24th n recievibmng services for a period of 2 weeks I was told my service was suspended for abuse of service and that I needed to pay an additional 53.00 in order to get my services turned on first off there is nothing stating what is abuse I used this service no different to last month and it wasn't suspended what ill like to... Read more

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